Guests who drive to casinos and casino hotels often prefer valet parking so that they do not have to park their own cars in a distant lot or garage and walk back to the facility. With valet parking, guests get out of their cars at the main entrance of the casino, leave their keys in the vehicles, and have their cars parked for them. As guests drive up to the facility, Valet Attendants welcome them, opening car doors for guests and helping them out of their vehicles.
The Valet Attendant ascertains the length of a guest’s stay to determine where the vehicle should be parked. Many facilities have different parking areas for guests just staying for the day and for those staying overnight. Two-piece tickets with numbers are usually used in valet parking. One side of the ticket is given to the customer to retrieve the automobile later. The other portion is either placed on the windshield of the auto or kept with the guest’s keys. In some casinos, the Valet Attendant may be expected to write information on the parking ticket, stating the make, model, color, and license of the guest’s automobile, as well as the location in which the car is to be parked. In others, a valet supervisor handles this responsibility. The Valet Attendant or supervisor also stamps the ticket with the time and date. This information is used to determine any parking charges levied by the facility.
The Valet Attendant is responsible for driving the guest’s car to the correct lot and parking the car. The person will then bring the keys back to the valet parking office for storage. When guests are ready to leave, they give their valet ticket to the valet supervisor. The Valet Attendant must then go to the parking area, retrieve the car, and drive it back to the casino hotel and turn it over to the guest. Other duties of the casino or casino hotel Valet Attendant may include:
Valet Attendants working in casinos and casino hotels are paid an hourly wage ranging between USD 7.00 and USD 8.50 or more plus tips. In unionized casinos, the union will negotiate minimum wages. Many Valet Attendants earn USD 40,000 or more annually with tips.
Employment prospects for Valet Attendants in casinos and casino hotels are excellent. There are usually openings at most facilities. Individuals may work full-time or part-time during various shifts. Las Vegas, Reno, Laughlin, Lake Tahoe, Atlantic City, Biloxi, Baton Rouge, New Orleans, and Detroit offer the greatest number of job possibilities. Other employment settings include casinos and casino hotels in other areas of Nevada, Mississippi, New York, Louisiana, Colorado, Connecticut, Illinois, Arizona, and California. Other regions hosting Indian gaming and land-based or riverboat gaming facilities offer additional opportunities. New casinos and casino hotels are constantly under construction. More casinos and casino hotels are also opening every year as areas legalize gambling.
Valet Attendants may be promoted to supervisory jobs within the valet department. These may include valet supervisor or valet cashier. Individuals may also find similar jobs at larger or more prestigious facilities, resulting in increased earnings and tips.
Casinos and casino hotels usually prefer Valet Attendants to have a high school diploma or the equivalent. Many hotels assist individuals who do not have this education in obtaining a GED.
In many casino hotels, no experience is required for this position. In others, experience working in a valet department may be preferred. Valet Attendants must hold a valid driver’s license. Individuals should be careful drivers with clean driving records. Valets should be courteous, personable people with good customer service skills.
Depending on the specific hotel and its location, Valets may be represented by a union. Unionized casino hotels in different parts of the country have different union representation.
Those interested in learning more about jobs in this area should contact the human resources departments of casinos and casino hotels to learn about specific opportunities.
1. Visit the human resources departments of casinos and casino hotels to learn of job openings.
2. Most casinos have job hotlines. These are frequently updated messages listing jobs available. You can call each casino directly to obtain its job hotline phone number.
3. Jobs are often advertised in the classified sections of‑newspapers in areas hosting gaming. Look under‑classifications such as “Casinos/ Gaming,” “Casinos/Hotels,” “Valet Attendants,” or “Valet Department.”
4. If you don’t like being confined to an office and enjoy dealing with people and moving around during your shift, this job may be a good opportunity.
5. Look for casino and casino hotel job fairs in areas hosting gaming.
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