Casinos, like many other large businesses, have many employees. In most casinos and casino hotels, employees receive a variety of benefits in addition to their compensation. The person in charge of overseeing and directing the various benefit plans and compensation packages of employees is called the Compensation and Benefits Manager. The person has a variety of responsibilities. The Compensation and Benefits Manager is in charge of overseeing the employees in the benefits and compensation office. These may include a benefits coordinator who works under the Compensation and Benefits Manager administering the health insurance and other benefit plans, compensation and benefits analysts, and benefit clerks.
The Compensation and Benefits Manager tracks employee evaluations often to determine employee raises. The Compensation and Benefits Manager may also determine raise amounts by the length of time employees are in service, the amount of training, grade levels, or promotions. Raise amounts usually must be placed within the policy set by management. The Compensation and Benefits Manager is usually one of the checkpoints an employee must go through when hired by a casino or casino hotel. The Manager is in charge of discussing the type of compensation the employee will receive for the job. Depending on the specific job, the employee may be paid hourly or receive a set weekly salary. The Compensation and Benefits Manager may also explain to the employee whether he or she will be paid on a weekly or bi-weekly basis.
At this time, the Compensation and Benefits Manager also explains the benefits that are offered as part of the job. These may include, but are not limited to, health insurance, life insurance, pension plans, profit sharing, child care, educational reimbursement, paid holidays, and vacations.
The Compensation and Benefits Manager is responsible for answering any questions regarding compensation or benefits. The person may refer employees to others working in the department for answers or assistance. The Compensation and Benefits Manager gathers information regarding salaries, wages, and benefits offered within the industry, as well as in the area in which the casino or casino hotel is located. The individual uses this information to analyze the casino’s programs and make recommendations for new programs. Other duties of the casino or casino or casino hotel Compensation and Benefits Manager may include:
The Compensation and Benefits Manager in a casino or casino hotel earns between USD 32,000 and USD 65,000 or more annually. Factors affecting earnings include the geographic location, size, and prestige of the specific casino or casino hotel, as well as the education, experience, and responsibilities of the individual. Individuals with a great deal of experience working with large numbers of employees in casino hotels earn the highest salaries.
Most casinos and casino hotels have Compensation and Benefits Managers. The greatest number of employment opportunities exist in areas hosting gaming with large numbers of casinos. Las Vegas, Reno, Laughlin, Lake Tahoe, Atlantic City, Biloxi, Baton Rouge, New Orleans, and Detroit offer the greatest number of opportunities. Other regions hosting Indian gaming and land-based or riverboat gaming facilities offer additional opportunities. As gaming moves into additional areas, there will be even more jobs available.
Casino and casino hotel Compensation and Benefits Managers may take a number of paths toward career advancement. Individuals may be promoted to the job of director of compensation and benefits in larger facilities where the position exists. Others may locate similar jobs in larger facilities, resulting in increased responsibilities and earnings. Compensation and Benefits Managers with experience in additional areas of human resources may also advance to jobs such as the assistant director of human resources or, in some facilities, the director of the department.
Educational requirements vary for Compensation and Benefits Managers. College is often required or preferred with a degree in human resources, personnel management, labor relations, compensation and benefits, business management, or economics. For those who have moved up the ranks in the compensation and benefits area, a high school diploma or its equivalent and experience may be acceptable.
Experience in human resources, personnel administration, labor relations, insurance administration, benefits, or compensation is necessary. As noted previously, some individuals have obtained experience by moving up the ranks. They began as benefit clerks or had prior experience as benefits coordinators. Individuals must have knowledge and understanding of insurance programs, retirement plans, labor relations, and wage and benefit trends. Compensation and Benefit Managers should have excellent communication and interpersonal skills. Management, administrative, and supervisory skills are also needed.
Those interested in learning more about careers in this field should contact the International Foundation of Employee Benefit Plans (IFEBP) and the American Compensation Association (ACA).
1. Jobs may be advertised in the classified sections of newspapers in areas hosting gaming. Look under classifications such as “Casino/Hotel Opportunities,” “Casino/Gaming,” “Benefits and Compensation,” or “Benefits and Compensation Manager.”
2. Look for jobs in casinos and casino hotels on the Internet. They may be located via the home pages of casino hotels. They may also be found doing a search of casino or casino hotel job opportunities.
3. Visit the human resources departments of casinos and casino hotels to see what employment opportunities are available.
4. Fax or send your résumé to human resources departments.
5. Casinos often promote from within. Get your foot in the door and move up the ranks.
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