Slots generate a great deal of money for casinos. The person in charge overseeing the slot operation is called the Slot Manager. The individual holds an important administrative position and has a multitude of responsibilities. The Casino Slot Manager is responsible for formulating the policies and procedures used in the slot department.
The individual is in charge of designing the layout for the slot floor. A lot of thought must go into this process. The Slot Manager must determine the width of aisles and location of booths, and decide where specific machines should physically be placed. The individual may also select the manufacturers and type and denominations of each machine used in the casino. When designing the floor layout, the Casino Slot Manager must find ways for machines to generate the maximum amount of business. Payoff schedules of machines must be developed to attract customers. The individual must decide which machines should have less frequent large payoffs and which should have smaller, more frequent jackpots.
The slot department has a number of employees. These may include an assistant slot manager, slot shift managers, attendant supervisors, slot attendants, slot repair managers, mechanics, floorpeople, cage cashiers, and change people. The Casino Slot Manager is expected to oversee the slot employees and their activities. The Slot Manager often works with the marketing and player development department designing promotions and special events to attract more players to the casino. These promotions may include events such as large slot tournaments. Other duties of the Slot Manager may include:
A Casino Slot Manager may have annual earnings ranging from $37,000 to $75,000 or more. Factors affecting earnings include the geographic location, size, and prestige of the specific casino as well as the experience and responsibilities of the individual. Generally, those with the most experience working in larger, more prestigious casinos in the gambling capitals earn the highest salaries.
Employment prospects for Slot Managers may be limited in larger casinos located in the gambling capitals. In these casinos people may have to wait for an opening. The greatest number of opportunities will be found in Las Vegas, Reno, Laughlin, Atlantic City, Biloxi, Baton Rouge, New Orleans, and Detroit. Other areas with landbased or riverboat gaming facilities offer additional job possibilities. As legalized gaming expands throughout the United States, opportunities in other locations will become available.
Casino Slot Managers can advance their careers by obtaining experience and locating similar positions in larger or more prestigious casinos. Individuals might also be promoted to other supervisory positions within the casino.
Training requirements vary at different casinos in various locations. Certain casinos require Slot Managers to have either completed an approved program in slot machine repair in at least two machines or be licensed as a slot mechanic in at least two types of machines. Other casinos may not have these requirements. Courses or programs in casino-related training offered by gaming schools, academies, and institutes, as well as community colleges and vo-tech schools throughout the country may be useful.
Casino Slot Managers, like others working in a gaming area, must be licensed in the state in which they work. Depending on the specific job, people may also be required to be licensed as a slot mechanic in at least two different types of machines. Minimum age requirements generally apply.
Slot Managers are required to have from three to four years of experience working in the slot department prior to becoming Casino Slot Managers. Some casinos require between 5,000 and 6,000 hours of experience working in the casino slot department to qualify for this job. Supervisory skills, administrative skills, marketing skills, and analytical skills are necessary for success in this career.
Slot Managers in most casinos are not usually unionized. Individuals may belong to local gaming-related trade associations and organizations. Additional information regarding this career can be obtained from gaming institutes, academies, and schools, as well as casino human resources departments.
1. Many casinos as well as gaming schools, academies, institutes, community colleges, and votech schools in gaming areas offer casino-related training programs. These may not be necessary, but are helpful in attaining a high level of casino knowledge.
2. You may have to relocate to other gaming areas to find an opening as a Slot Manager.
3. Visit the human resources department of casinos and inquire about job openings.
4. Jobs are often advertised in the classified sections of newspapers in areas hosting gaming. Look under classifications such as “Slot Manager,” “Casinos,” “Casino Jobs,” “Casino Opportunities,” or “Gaming.”
5. Check out specific casino Web sites. Many advertise employment openings directly on their sites.
6. New casinos under construction are a great place to look for employment. Stop at their human resources departments and ask for an application.
7. This is a position that is often promoted from within. Get your foot in the door and obtain as much as experience as possible in the slot department.
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1. The Casino Manager holds an important position in the casino
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