Many casino hotels host health clubs and spas as amenities for guests. First and foremost, Health Club Managers attend to the day-to-day activities of the health club. Most health club guests in casino hotels are transient. Many guests, however, return to the same hotel to gamble on a regular basis and therefore may become members of the hotel’s health club as well. Hotels may also sell health club memberships to people who live in the local area. Entrance requirements to hotel health clubs vary. In some, individuals must just be a guest of the hotel. In others, the Health Club Manager sells memberships or charges entrance fees to customers. The person is responsible for keeping records of the club’s clientele and any payments received.
The Health Club Manager may also be in charge of developing promotions to bring people into the club. The person works on this responsibility with the hotel’s advertising and marketing departments. The Manager is expected to meet guests and make sure they are pleased with the club’s services. The individual shows them around and tells them what services are available. Being accessible to customers is essential to this type of job.
Depending on the facility, health clubs offer pools, saunas, Jacuzzis, whirlpools, exercise classes, and a variety of exercise equipment. Some health clubs offer an array of other amenities, including facials and massages. The Health Club Manager is an administrative position. The person is in charge of hiring and firing personnel within the facility. The Manager also trains and supervises employees. Other staff members may include assistant managers, receptionists, exercise directors, aerobic instructors, lifeguards, masseurs, masseuses, and pool attendants. The Manager is in charge of assigning and scheduling workers to meet the needs of guests. The Health Club Manager must be able to fully explain the operation and purpose of equipment within the club to both employees and clientele. The Manager notifies health care personnel and hotel administration regarding any accidents within the club. He or she is also responsible for making sure reports are written and filed regarding accidents or mishaps.
The Health Club Manager is responsible for making sure that the club facility is kept in good order and run in a safe and efficient manner. If equipment breaks down, the person must make sure it is either fixed or replaced. Facilities must be kept immaculate. Other responsibilities of the Health Club Manager may include:
Earnings for Health Club Managers in casino hotels range from USD 24,000 to USD 55,000 or more depending on a number of variables, including the specific facility, type, size, and geographic location. Other factors affecting earnings include the responsibilities, training, and experience of the individual.
Health clubs and spas are not found in every casino hotel. They are, however, usually located in most of the larger or more prestigious casino hotels in Las Vegas, Reno, Laughlin, Lake Tahoe, and Atlantic City. Other opportunities may be located in Biloxi, Baton Rouge, New Orleans, and Detroit, as well as in other regions hosting Indian gaming and land-based or riverboat gaming facilities.
Health Club Managers can advance their careers by locating similar jobs in larger or more prestigious facilities. In some cases, individuals find jobs in health clubs outside of the hospitality industry. Some Health Club Managers climb the career ladder by opening up their own health club facility.
Education and training requirements vary depending on the specific job. Some facilities require their Managers to be college graduates. A degree in business, physical education, or a related field is preferred. Hotels may hire individuals without college, however, if they possess work experience.
Depending on the job, the Health Club Manager may be required to hold one or more certifications, including Red Cross lifeguard certification and/or the Red Cross Water Safety Instructor certification. Individuals generally also are required to have CPR training.
Individuals should have some background in management or administration. Prior work in a health club or spa is usually preferred. Health Club Managers deal with a variety of people and circumstances on different levels. They should be organized and detail-oriented. Administrative, management, and supervisory skills are necessary. Problemsolving skills are mandatory. Health Club Managers should be friendly people who enjoy working with others.
Additional career information for those aspiring to become Health Club Managers can be obtained by contacting the Aerobics and Fitness Assoication of America (AFAA) or IDEA Health and Fitness Association.
1. Get a job working in a local health club in any capacity. This will look good on your résumé and give you experience working in health clubs.
2. jobs in this field are advertised in the newspaper classified section in areas hosting casinos. Look under the headings of “Health Club Manager,” “Casino Hotels,” “Cruise Ships Jobs,” Health Clubs,” or “Hotel Spa.”
3. Send your résumé to casino hotel human resources departments.
4. Casino job hotlines may advertise job openings in this area. These are frequently updated messages listing jobs available. You can call each casino directly to get its job hotline phone number.
5. Check out the home pages of casino hotels on the Internet. Many have employment opportunities listed on their Web site.
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Note: This article was sent to us by: Mike Dawson at 02082010
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