The first step in using this approach having a Windows 7 issue is to get rid of the impossible. For instance, if you suspect Windows causes an instability problem with a hardware device, unplug all of the devices that you can (USB flash drives, joysticks, and so forth), leaving just the keyboard, a button, and also the monitor attached.
When the problem persists, you've quickly established that the unplugged devices aren't part of the problem, and you can investigate another cause. However, if the problem disappears, you realize that one of the unplugged devices may be the cause. Plug in the devices one at any given time. Once the problem resurfaces, you'll have identified which of the devices reaches fault.
Similarly, if you suspect that software causes an issue, you can turn off all of the software at once. When the problem persists, you can eliminate software because the source of the issue. However, when the problem disappears when all of the software is turn off, you can be reasonably sure that software may be the root of the problem. To recognize which program reaches fault, turn off each software package one at any given time before problem disappears.
All of this sounds incredibly easy and straightforward, I understand, but I am aware that there's a large number of times when a method as easy as unplugging hardware and closing software fails. However, this method is a vital first key to identifying what is really causing an issue.
With PCs, there are numerous possible causes for that problems you may encounter, and thus such flowchart would cover a football field and can not help you diagnose the issue.
You'd be amazed how often I encounter an issue that neither I nor my colleagues have ever seen before, despite many years of providing IT support. You will find simply an incredible number of possible things that will go wrong with your PC and your copy of Windows.
The Microsoft Knowledge Base contains hundreds of thousand articles about Windows problems but still doesn't address all of them. This is when going for a more structured and step-by-step approach can help enormously. Because of the structured nature of the diagnosis, you can be sure all of the time where your troubleshooting reaches.
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Note: This article was sent to us by: Jonathan Kelly at 05282011
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