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CREDIT CLERK
Position Description
The Casino Credit Clerk works in the casino’s credit office. The individual is in charge of assisting others in the credit office perform their jobs. The Credit Clerk may report to the credit manager, Credit Clerk shift manager, or credit supervisor depending on the structure of the individual facility.
When people visit casinos to gamble, they often request a line of credit. In order to do this, they must visit the credit office and meet with a credit manager. The credit manager checks out each person’s credit worthiness before extending a line of credit. There is often a great deal of paperwork involved in this task. The Credit Clerk takes care of this paperwork.
The individual is expected to handle general office duties. These include answering phones, filing, and typing correspondence. He or she may be required to organize incoming credit applications as well as perform data entry of information on credit applications. Some of the other job functions include:
- Assisting credit manager with credit verifications
- Performing data entry of information for credit histories
- Processing completed credit applications
- Assisting in maintaining records and credit files
Casino Credit Clerk Salaries
As noted previously, credit clerks usually work on an hourly basis. They may earn between $7.00 and $20.00 per hour or more, depending on a number of variables. These include the specific casino in which the individual works as well as its size, prestige, and geographic location. Other factors may include the individual’s responsibilities, training, and experience. Generally, individuals working in larger casinos in the gambling capitals will earn higher salaries than their counterparts in smaller casinos or other geographic locations.
Employment Prospects
A Credit Clerk may find employment in casinos throughout the world. Employment opportunities are good. There are usually a number of credit clerks working in the credit office of every casino.
While individuals may find employment in any casino in the world, most opportunities exist in areas where there are a large number of casinos. Las Vegas, Reno, Laughlin, Lake Tahoe, Atlantic City, Biloxi, Baton Rouge, New Orleans, and Detroit offer the greatest number of job possibilities. Other employment settings may include casino hotels in other areas of Nevada, Mississippi, New York, Louisiana, Colorado, Connecticut, Illinois, Arizona, and California.
Other regions hosting Indian gaming and landbased or riverboat gaming facilities or cruise ships offer additional opportunities. New casinos and casino hotels are constantly under construction. More casinos and casino hotels are also opening every year as areas legalize gambling.
Casino Credit Clerk Advancement Prospects
Credit Clerks working in casinos can climb the career ladder by obtaining experience. They may then land a position as a Credit Clerk shift supervisor. With more experience and training, individuals may also become a credit supervisor or the director of casino credit.
Education and Training
Education and training requirements for casino Credit Clerks vary. In some positions, individuals need only have a high school diploma or GED and three to five years working in the credit or collection area. In other jobs, individuals may be required to have training in general business and/or accounting. As in most jobs in casinos, experience may often be accepted in lieu of education. Many casino jobs also have on-the-job training programs. Some have their own in-house training programs. Community colleges, vocational technical schools, and gaming institutes throughout the country also offer training.
Individuals working in casinos must usually be licensed by the state in which they work.
Special Requirements for Casino Credit Clerk
State licensing is required for all employees working in or around the gaming area of casinos. Generally this license is issued by a regulatory agency, such as the specific state’s casino control board or commission.
Experience, Skills, and Personality Traits
It is helpful for Credit Clerks to have some type of experience working in the credit or financial area. However, it is not always required. Individuals need office and clerical skills for this position. They should be good on the phone and be able to use photocopy machines, faxes, and word processors. Data entry skills are essential. Organization is mandatory. Because individuals may deal with casino guests, customer relations skills are also important.
Unions and Associations
Casino Credit Clerks do not usually belong to any specific union. Contact a local community college offering courses in gaming, a gaming institute, or casino for more information on a job in this area.
Tips for Entry
1. The more you know and understand about the gaming industry and casinos in general, the more marketable you will be. Take a couple of classes at a gaming institute to learn more about the industry.
2. Positions for this type of job are often advertised in the newspaper classified section in areas hosting gaming. Look under headings such as "Credit Clerk," "Credit Department," "Gaming," or "Casinos."
3. If you don’t live in an area hosting gambling and are interested in looking for a job, consider subscribing to a newspaper in an area that does. You can also usually buy Sunday newspapers from different parts of the country in better bookstores and newspaper shops.
4. Positions are also advertised on the Internet. Put in search words such as "Gaming," "Casinos," or the job title "Casino Credit Clerk."
5. Jobs in this area are often listed on casino job hotlines. These are frequently updated by recorded messages listing job availabilities. You can call each casino directly to get their job hotline phone number.