The individual has an array of responsibilities. The Casino Slot Floorperson may also be called the slot supervisor. The Slot Floorperson is responsible for supervising the activities of the slot attendants. The individual makes sure that they are doing their jobs when on the floor. The Floorperson makes certain that customers in the slot area who need help are being assisted.
The Casino Slot Floorperson is responsible for protecting the slots in his or her area. The individual must keep an eye out for patrons attempting to cheat at the slots. Another function of the Slot Floorperson is to handle all problems regarding the specific bank of slots assigned to him or her. The individual must look out for machines that are not working properly or those with coin jams, and then call a slot mechanic to take care of them immediately.
The Casino Slot Floorperson is additionally responsible for helping slot customers who have won jackpots. The individual is in charge of either paying off a jackpot or verifying the jackpot has been paid by the change person Other duties of the Slot Floorperson may include:
Some casinos pay their Slot Floorpersons an hourly wage instead of a weekly salary. This may range from $12.00 to $20.00 per hour, but may run higher. Casino Slot Floorpersons may also receive tips. Factors affecting earnings include the geographic location, size, and prestige of the specific casino, as well as the experience and responsibilities of the individual. Generally, those with the most experience working in larger, more prestigious casinos in the gambling capitals earn the highest salaries.
While people may find employment in any casino in the world, the greatest number of opportunities exist in areas where there are a large number of casinos. Las Vegas, Reno, Laughlin, Lake Tahoe, Atlantic City, Biloxi, Baton Rouge, New Orleans, and Detroit offer the greatest number of job possibilities. Other employment settings include casino hotels in other areas of Nevada, Mississippi, New York, Louisiana, Colorado, Connecticut, Illinois, Arizona, and California. Other regions hosting Indian gaming and land-based or riverboat gaming facilities offer additional opportunities. New casinos and casino hotels are constantly under construction. More casinos and casino hotels are also opening every year as areas legalize gambling. Many casinos are open 24 hours a day. These operations run in shifts. Individuals may work the day shift, evening or swing shift, overnight or graveyard shift. Shift hours may vary in different casinos. The day shift, for example, may run from 8 a.m. to 4 p.m.; the swing shift from 4 p.m. to midnight; and the overnight or graveyard shift from midnight to 8 a.m. Some casinos may have overlapping shifts or different hours.
Casino Slot Floorpersons, like most others working in casinos, have excellent opportunities to advance their careers by obtaining more experience and locating similar positions in larger or more prestigious casinos. They might also be promoted to the position of slot shift manager.
Training requirements for Casino Slot Floorpersons vary at different casinos in various locations. Certain casinos require that Slot Floorpersons complete an approved program in slot machine repair. Some casinos do not have these requirements and accept on-the-job training and experience. Courses or programs in casino-related training offered by gaming schools, academies, and institutes, as well as community colleges and vo-tech schools throughout the country may be useful.
Casino Slot Floorpersons, like others working in the gaming area, must also meet specific state licensing requirements of the state gaming commission. There are also generally minimum age requirements.
Most positions require or prefer that people have three to six months experience as either a slot attendant or slot mechanic. Individuals in this position need supervisory and administrative skills. A knowledge of slot operations is mandatory. Customer service skills are also essential.
Slot Floorpersons in most casinos are not usually unionized. Individuals working on riverboats or cruises, however, may be members of various unions. Casino Slot Floorpersons may be members of local gamingrelated trade associations and organizations. Additional information regarding this career can be obtained from gaming institutes, academies, and schools, as well as casino human resources departments.
1. Most casinos have job hotlines. These are frequently updated messages listing jobs available. Call each casino directly to get its job hotline phone number.
2. Get your foot in the door in the slot department and obtain as much experience as possible. Most casinos promote from within.
3. Visit the human resources departments of casinos and inquire about job openings.
4. Jobs are often advertised in the classified sections of newspapers in areas hosting gaming. Look under classifications such as “Slot Floorperson,” “Slot Department,” “Casinos,” “Casino Jobs,” “Casino Opportunities,” or “Gaming.”
5. New casinos under construction are a great place to look for employment. Stop by their human resources departments as soon as you hear it is open and ask for an application.
6. Look for casino job and career fairs in areas hosting casinos. These offer good opportunities to find out about job openings.
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